Privacy policy

How we handle information in business-to-business communications at LoomVista Homes Pvt. Ltd.

This policy draft is published for operational transparency and is subject to periodic legal and regulatory review by corporate counsel.

Scope & Purpose

This Privacy Policy governs the processing of business contact and commercial inquiry details collected through the website of LoomVista Homes Private Limited (operating as LoomVista Homes). As a B2B manufacturer, we engage strictly with corporate entities, retailers, brands, and institutional buyers. We do not provide consumer retail services, consumer credit, or retail accounts.

Information We Collect

When you submit an inquiry through our commercial quotation form or communicate via email/WhatsApp, we collect:

  • Full name and job role/title.
  • Registered corporate or brand name.
  • Corporate email address, phone, and WhatsApp numbers.
  • Commercial destination country and target delivery city.
  • Buyer classification (e.g. brand, distributor, wholesaler, retailer).
  • Requested product categories, estimated batch quantities, technical weave specifications, and customisation notes.
  • Technical telemetry: Client IP address, user-agent string, and submission timestamp (used strictly for rate limiting, DDoS mitigation, and anti-spam verification).

Lawful Basis & Use of Information

We process your data exclusively for legitimate business purposes:

  • Formulating custom manufacturing quotations, minimum order quantities (MOQs), and tech-pack feasibility reviews.
  • Direct business communication regarding lab-dips, fabric swatches, production schedules, and export documentation.
  • Protecting our digital infrastructure against fraudulent inquiries and automated spam.

We do not sell, rent, monetize, or disclose your corporate information to third-party marketing brokers or behavioral advertising networks.

Retention & Data Minimization

Inquiry records are stored securely within our encrypted database for as long as necessary to maintain active commercial negotiations and contractual manufacturing records. Periodic purges of inactive inquiries and spam records are conducted by authorized administrative staff.

Security Safeguards

We implement robust administrative, logical, and technical controls to safeguard your data, including encrypted HTTPS transmission (TLS), parameterized database queries (PDO), anti-CSRF token verification, restricted staff authentication, and rate limiting.

Contact Details & Data Inquiries

For inquiries regarding this policy, or to request the update, verification, or deletion of your commercial contact records, please contact:

LoomVista Homes Pvt. Ltd.
Attn: Compliance & Export Operations
Email: info@loomvista.in
Address: Office Number B270, Sanjay Building No. 5, Mittal Industrial Estate, Marol, Andheri East, Mumbai 400059, Maharashtra, India.

Image credits

Some photographs on this website are illustrative and do not show LoomVista products or facilities.

  • Bedding, cushion, fabric, quality and packing photographs: Unsplash contributors, Unsplash License.
  • Fabric cutting photograph: Thiet Bi M5s, Wikimedia Commons, CC BY-SA 4.0.
  • Sewing line photograph: Haddybellz, Wikimedia Commons, CC BY-SA 4.0.